Well, I'm going to take the information from dozens and dozens of scientific studies conducted by linguists, sociologists, psychiatric experts, and anthropologists specializing in communication, and weigh them against people who have "a story" about how they remember people communicating much better when they were younger, and form my opinion accordingly. Every generation remembers their early years through rose-colored glasses. "When I was younger, people were nicer and talked more with their voices! Also, racism, sexism, and segregation were far more prevalent, homosexuality was treated like an evil disease, environmental protection was basically nonexistent, and teenagers still had stupid slang and talked about dumb s***, but still, we were better!". "No, the 80's were better!" "No, the 90s!"...and on and on and on. Each successive generation is more intelligent, more confident, more imaginative, lives longer, and becomes less discriminatory. The "gays=bad" and "women as second-class citizens"-type social views among the over-50 crowd are going down slowly (mostly as the really old ones die off), but among my generation they're about as common as the KKK is in the general population. That kind of tearing down of social injustice doesn't happen due to an inability to communicate well. It happens because the rapid speed of discourse available to us allows us to discuss these issues without having to leave the comfort of our homes. (Or toilets, for you disgusting people who use your laptops and phones in the bathroom. Seriously, you are a terrible human being).