Anyone here subscribe to Red Sox MLB.TV Platinum package?

[rorschach]

I have it and love it, for 20 bucks more you can catch every game on your portable devices or XBOX360/PS3. Anyway, I got home from the docs today and went to load it up on my PS3 to watch today's ST games in HD on the big screen. When I went to start it up, it said I had to upload the latest software and install, to watch it. I did so, but now when it goes to load, the loading screen itself appears scrambled, and when that disappears it stays a black screen. Six hours later and it's still doing the same thing anybody here have this problem? I contacted MLB.TV customer service, but have not heard anything back from them yet.

 

In order to watch the Sox I have to have this service, and with 5 days (including today) left until opening day, this couldn't have happened at a worse time. Anybody have any ideas what might be going on?

[onlybereaved]

Bunch of us have MLV.TV premium. Mods will most likely move your thread to the already existing thread: http://www.talksox.com/forum/general-off-topic-chat/16323-mlb-tv-premium.html

 

Not sure what issues you're facing - hope they get resolved soon for you.

[DocHolliday]

As a subscriber to MLB.tv for the past 10 seasons, I can say that April of each season is the worst month for quality and getting issues resolved. Its like clockwork and repeats itself each season.

 

The main reasons for this are the new improvements MLB has each season for the product (which likely don't get proper testing before they are launched) and the fact that MLB promotes free trials for the first couple of weeks.

 

Once May 1 hits, they've usually fixed a lot of the issues and the flood of users that come with the trial period either lose interest or aren't willing to pay for the service for the rest of the season. At that point, there are almost no issues for the rest of the season.

 

If you have Directv, they offer the extra innings package for free during the first week of the season - so that would help out a bit to make sure you can watch the games for that first week, when the MLB.tv issues are at their worst.

[rorschach]

Hey Doc! When when is the fantasy tracker feature available, tab will it be under?

[DocHolliday]

Hey Doc! When when is the fantasy tracker feature available, tab will it be under?

 

Should be available now, but I know it's only available on certain platforms.